FAQ's-Wedding Cakes

Frequently Asked Questions 

Wedding Cakes

 See some common questions and answers below.  

If your question is not covered then please contact us 

If you are interested in celebration cakes then take a look at 


  • What do you offer for weddings?

    We make stacked cakes, cake towers, dessert tables, bespoke original designs, using buttercream, chocolate and fondant.


    See the following link for examples - 'Wedding Cake Options'

  • How do I discuss my requirements?

    You can make an appointment to meet to chat through your requirements either in person, by email or by phone.


    We do not charge for appointments / wedding cake consultation meetings. 


    Click the following link to 'Contact Us'

  • How do I secure my date?

    Your date can be reserved with a €100 deposit.


    We can email a deposit payment to you for payment online by card.


    If you want to discuss your requirements, click the following link to 'Contact Us'

  • I am not sure what I want?

    We make all our cakes to order. So there are lots of designs and ideas to choose from or we can work from a photo of a cake you have seen or from your own initial ideas.  


    We can also chat through lots of options based on what you like in order to develop some suggestions for to you consider.


    We will give you honest advice based on our experience, time of year of your wedding, distance to transport, nature of the venue etc and we can also provide  several options with different costs based on your ideas to inform your final decision.


    Click the following link to 'Contact Us'

  • I know exactly what I want?

    Some couples have a very clear vision of what they want. Sometimes the ideas are totally achievable and sometimes they are not.


    We will give you honest advice based on our experience, time of year of your wedding, distance to transport, nature of the venue etc and we can also provide  several options with different costs based on your ideas to inform your final decision.


    If you want discuss your requirements, click the following following 'Contact Us'

  • How do I order a wedding cake?

    Please contact us at the following link 'Contact Us' to check if your date is available and to get more information on our wedding options. 


    We recommend you make contact between 6-12 months before your wedding date as we recieve enquiries anywhere between 1 month to 2 years in advance of the wedding date.

  • Which areas do you deliver wedding cakes too?

    We deliver 95% of our wedding cakes to venues in Killarney, Tralee and Kenmare. 


    Other venues within County Kerry, Ireland are available upon request dependant on availability e.g. Dingle, Sneem, Listowell etc


    We do not currently deliver wedding cakes to venues outside of County Kerry, Ireland. We can consider venues just outside the County Kerry border e.g. Limerick and Cork but this highly dependant on our availability for your date..


    We have recently introduced a collection only wedding cake service - see www.cakemail.ie


  • Do you deliver and set up the cake?

    Yes, we prefer to deliver and set up the cake on the day ourselves. 


    We offer free delivery and set up to all hotels and restaurants in Killarney, Tralee and Kenmare. No minimum order is required.


    Delivery and set up to other areas in County Kerry is also available by agreement based on our availability. 

  • What flavours do you do?

    We can usually make any flavour combination you might like.


    We can offer a selection of flourless cakes and vegan options too.


    However, have a look at the following link 'flavours' to see our most popular flavour combinations and our allergen information policy.


    We do not charge extra for different flavour combinations.

  • Are there any specific terms and conditions?

    A €100 deposit is required to reserve the date in the diary.


    The balance is required at least one month before the date of the wedding.


    Cake samples - Cake samples can be ordered at the following link - 


    https://cakeshop.ocarrollscakes.ie


    As many meetings or discussions as necessary are available to finalise your wedding cake details. You can still make changes after you have confirmed the details if you wish but to avoid any confusion, any and all subsequent changes will only be agreed once we confirm them in writing by email.

  • How do we finalise what we want?

    Once we are both clear about what you would like, we will send you a summary of the details to check, ammend if necessary and confirm. 


    We will always try to accommodate any last minute changes but to avoid any confusion, any and all subsequent changes will only be agreed once we confirm them in writing by email.

  • How can I make deposit payment to reserve my date?

    Our preferred method of payment is online by debit or credit card. 


    We can email an invoice for payment of deposit / balance online by card.

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